Vision, Mission, and Values

Vision

Our vision is that every person in Tampa Bay has equitable access to affordable, quality healthcare to ensure a healthy, vibrant community.

Mission

Our mission is to be the trusted leader in our community, ensuring access to high-quality healthcare for all in the Tampa Bay Area.

Our Healthcare Navigators are committed to enrolling Tampa Bay residents into healthcare coverage programs, improving healthcare literacy, and mobilizing community partners to support collective knowledge. These services are provided to increase equitable access to high-quality healthcare and reduce health disparities in Tampa Bay.

History

The Family Healthcare Foundation, a non-profit, 501(c)(3) designated organization, was established in 1998 to convene local efforts to respond to a match requirement that supported the enrollment of children into the State of Florida’s Children’s Health Insurance Program, Florida KidCare. We have a long history of addressing process improvements, leading a diverse coalition of volunteers, and providing outreach and application assistance in publicly funded health care programs such as Florida KidCare, the Health Insurance Marketplace, and local county healthcare programs.

Values

Respect

Above all, we respect those that we provide services to.

Inclusion

Healthcare Navigators represent the communities we seek to serve.

Knowledge

We strongly believe that our learning never ends. Healthcare Navigators engage in continuing education throughout the year, and complete yearly certification to ensure licensure compliance.

Integrity

We are committed to free, objective, and confidential assistance to any person, regardless of need. If we do not know the answer to a question, we will provide a warm connection to an agency that will.

Gratitude

We give gratitude to the clients who seek our services, who share our information with their families and friends, and to our community partners who support our work.

Compassion

We meet those who seek our services with compassion, and recognize that the challenges that come with lack of access to healthcare may feel insurmountable.

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